Microsoft Lync enables your company to more effectively manage both internal and external communications, ultimately increasing productivity whilst lowering expenses when compared to traditional phone systems. With its integration into many Microsoft products you can click to dial from a number of applications and lookup incoming calls against your CRM database or Outlook contacts to offer a personalised answer to the caller.
VooServers® have been providing Microsoft based unified communications services since 2010 and have transitioned a number of companies from traditional auxiliary PBX’s to advance digital telephony solutions based on Microsoft Lync.
Whether you are looking for only a couple of users or a multiple branch configuration we can tailor a solution to your company and its I.T. budgets. Please contact us today on 0800 0803 200 or email@example.com for further information and access to our demo systems.
To download our Microsoft Lync 2013 overview leaflet please complete the form below and a link will be provided on submission.
The Microsoft Lync desktop client can be installed on Laptop’s, PC’s and Mac’s and allows your users access to all of the features that Lync has to offer. This includes enterprise voice, web conferencing, call recording, presence indicators and much more.
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Through the use of the desktop client you can allow your staff to communicate via instant messaging without the need for back and forth e-mails within the office. Users can clearly see whether colleagues are in a call or meeting to allow for better judgement on the correct communication method to use – decreasing response times and improving productivity and communication within the workplace.
Microsoft Lync 2013 is compatible with most handheld devices including Windows Mobile, Android and IOS smart phones and tablets. Using the mobile clients your office phone number will follow you whether you are working from home or visiting a client’s office allowing you to pick up calls wherever you are as long as you have network connectivity, all within a familiar and intuitive interface.
Microsoft Lync 2013 allows you to create an online meeting and have both internal and external users dial in via telephone, or by using the web based Lync client as a guest. With Lync you can share your desktop or individual applications with other users in the meeting or even display a powerpoint presentation directly on their screens.
The Lync meeting tool also features an interactive whiteboard allowing you to present the meeting agenda and invite specific members of the conference to annotate on the whiteboard during the meeting for enhance visual aids and a more customer focused experience.
VooServers offer a range of enterprise voice plans allowing you to connect your Lync server to the PSTN network and fully replace your old phone system with the latest digital telephony technology. When connected to the PSTN network your office phone number will follow you wherever you are allowing you to answer calls as though you are in the office.
Enterprise voice also enables automated response group menus for directing calls to the appropriate department and voice mail services fully integrated with Exchange/Outlook. Voice mails are delivered directly to your inbox both as an MP3 and converted to text allowing you to listen or view them whilst on the move.